Privacy Policy

1. Who We Are

The Launch Pack is a service operated by Redefinition Technologies Inc., a company incorporated in British Columbia, Canada. References to "we", "us", or "our" in this policy refer to Redefinition Technologies Inc.

You can contact us at the email address listed on the contact form on our website.

2. Information We Collect

We collect information you provide directly when you:

• Fill out the contact form on our website (name, email address, company name, and message content)
• Communicate with us by email
• Engage in a client engagement (intake questionnaire, project correspondence)

We do not use tracking pixels, behavioral advertising, or analytics that collect personally identifiable information. We do not run any paid advertising that requires cross-site tracking.

3. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and assess whether our services are a good fit
• Communicate with you about a current or potential engagement
• Deliver the services you have purchased
• Send administrative information such as invoices and delivery confirmations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Retention

We retain client information for as long as is necessary to deliver the services engaged and to comply with our legal and accounting obligations. Contact form inquiries that do not result in an engagement are retained for a reasonable period and then deleted.

5. Third-Party Services

Our contact form is processed through Google Forms. By submitting the contact form, your data is subject to Google's privacy policy in addition to ours. We use this service solely to receive and manage inquiry submissions.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To make any such request, contact us through the email address on the site. We will respond within a reasonable timeframe.

7. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the site after any changes constitutes your acceptance of the revised policy.